Trisha Fey
Product Designer · UX / Product / AI
LocNew York City, NY
Phone646-662-8344
Webtrishafeydesigns.com
Linkedlinkedin.com/in/TrishaFey
01Experience
Sr. UX Designer · Rocket Mortgage
Jul 2021 – Present
Rocket Companies · Mortgage, title & closing platforms
- Led 0→1 and future-state AI platform concepts for complex multi-system workflows (title, notarization, post-close), incl. agentic AI prototypes adopted as visionary benchmarks for company direction.
- Designed and shipped foundational internal tools and workflows across Nova, Salesforce, and Title — translating ambiguous, high-stakes processes into scalable platform experiences.
- Owned end-to-end redesign of Clear Sign, a Remote Online Notarization platform — mobile-first, accessible, with reusable system-level patterns.
- Partnered with engineering, product, and data to define problem spaces, map workflows, and identify automation opportunities before execution.
- Built high-fidelity prototypes and technical proofs of concept to de-risk complexity and align cross-functional teams; mentored junior designers.
RecognitionNominated for the 2024 "Rockie" Award for Innovation in Technology — AI-driven platform & workflow design.
UX Designer · BGRS
May 2020 – Jun 2021
BGRS (now SIRVA) · Global employee relocation
- Redesigned employee relocation dashboards for multiple user roles.
- Conducted user research; contributed to personas, user flows, IA, and journey mapping.
- Created a WCAG-compliant design system in partnership with external accessibility specialists.
- Collaborated closely with Agile teams (BAs, PMs, Engineering).
Digital & UX Designer · Hostopia
Sept 2015 – May 2020
Hostopia · White-label SMB digital products
- Led end-to-end UX/UI for responsive web and product experiences.
- Conducted user research and translated insights into flows, IA, and interaction design.
- Delivered SMB e-commerce, platform tools, and white-label wholesale digital products for service providers.
Graphic Designer · The Look Company / Designer · Trisha Fey Designs
2012 – Present
FIFA stadium branding across Canada · Independent practice in brand, web & print
02Education & skills
Humber College
Major · Advertising and Graphic Design
2015
Tools
Figma, Adobe XD, Photoshop, Illustrator, InDesign, Sketch, InVision, Jira, Confluence, Miro, Lucid, Pendo, Google Analytics, UserTesting, Atlassian.
Core
Product design · platform UX · systems thinking · internal tools · dashboards · design systems · user research · journey mapping · workflows · prototyping · interaction design · accessibility · cross-functional leadership.
AI & emerging
AI-powered workflows · agentic AI concepts · AI copilots · conversational & multimodal UI · natural language interaction · generative AI prototyping · real-time AI assistance · ethical AI & user trust · AI-integrated user research · prompt engineering · chatbot UX · voice/text interface · AI-driven personalization.